PRIVACY POLICY
TICARIUM
Last Updated: 04 March 2026
This Privacy Policy explains how Yuyuto Games OÜ, a company registered in Estonia (registry code: 17397839, registered address: Harju maakond, Tallinn, Kesklinna linnaosa, Veskiposti tn 2-1002, 10138) (“Company”, “we”, “us”, “our”), collects, uses, and protects personal data when you use www.ticarium.com and related services (the “Platform”).
This Policy is prepared in compliance with:
– EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679)
– Estonian Personal Data Protection Act
– Applicable international data protection laws
1. DATA CONTROLLER
The Data Controller is:
Yuyuto Games OÜ
Email: support@yuyutogames.com
Support: support@yuyutogames.com
If required under Article 27 GDPR, an EU Representative will be appointed and listed here.
2. PERSONAL DATA WE COLLECT
We may collect the following categories of personal data:
2.1 Account Information
– Username
– Email address
– Country
– Password (encrypted/hashed)
2.2 Transaction Information
– Payment confirmations
– Transaction ID
– Purchase history
– VAT number (if applicable)
Note: Payment card data is processed directly by third-party payment providers. We do not store full card details.
2.3 Technical Data
– IP address
– Device type
– Browser type
– Operating system
– Log records
– Gameplay interaction data
2.4 Support Communications
– Emails
– Support tickets
– Messages sent via platform
3. LEGAL BASIS FOR PROCESSING (GDPR ARTICLE 6)
We process personal data based on:
– Contractual necessity (Art. 6(1)(b)) – To provide services and digital purchases
– Legal obligation (Art. 6(1)(c)) – Tax, accounting, anti-fraud requirements
– Legitimate interests (Art. 6(1)(f)) – Security, fraud prevention, service improvement
– Consent (Art. 6(1)(a)) – Marketing communications (if applicable)
4. PURPOSES OF PROCESSING
We process data to:
– Create and manage user accounts
– Deliver digital products
– Process payments
– Prevent fraud and abuse
– Improve gameplay experience
– Provide customer support
– Comply with legal obligations
5. COOKIES & TRACKING
We use cookies and similar technologies for:
– Authentication
– Security
– Analytics
– Performance monitoring
Where required by law, we obtain user consent before placing non-essential cookies.
Users may manage cookie preferences via browser settings or cookie banner.
6. DATA SHARING
We may share personal data with:
– Payment processors
– Hosting providers
– Cloud infrastructure providers
– Analytics services
– Legal authorities (if legally required)
All third-party processors are bound by Data Processing Agreements (DPAs) in compliance with GDPR Article 28.
We do not sell personal data.
7. INTERNATIONAL DATA TRANSFERS
If personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards such as:
– European Commission Standard Contractual Clauses (SCCs)
– Transfers to countries with adequacy decisions
8. DATA RETENTION
We retain personal data:
– As long as the account remains active
– As required for legal, tax, and accounting obligations (typically 7 years for financial records)
– Until withdrawal of consent (where applicable)
Inactive accounts may be anonymized or deleted after a reasonable period.
9. USER RIGHTS (GDPR)
Under GDPR, users have the right to:
– Access their personal data
– Rectify inaccurate data
– Erase data (“Right to be Forgotten”)
– Restrict processing
– Data portability
– Object to processing
– Withdraw consent at any time
Requests can be sent to: [PRIVACY EMAIL]
We respond within one month as required by GDPR.
Users also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) or their local supervisory authority.
10. CHILDREN’S DATA
The Platform is not intended for children under 13 (or higher minimum age depending on jurisdiction).
If we become aware that we have collected data from a child without parental consent where required, we will delete such data.
11. SECURITY MEASURES
We implement appropriate technical and organizational measures including:
– SSL encryption
– Hashed passwords
– Access control limitations
– Server security protocols
– Fraud detection systems
However, no system is completely secure.
12. AUTOMATED DECISION-MAKING
We may use automated systems to:
– Detect fraud
– Identify suspicious transactions
– Prevent abuse of virtual economy
Users may request human review where legally required.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Material changes will be communicated via website notice or email (where appropriate).
14. CONTACT
For all privacy-related questions:
Email: support@yuyutogames.com
Company: Yuyuto Games OÜ
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Veskiposti tn 2-1002, 10138
By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
1. PARTIES
This Distance Sales Agreement (“Agreement”) is entered into electronically between:
Seller:
Company Name: [Yuyuto Games OÜ]
Registry Code: [17397839]
Registered Address: [ Harju maakond, Tallinn, Kesklinna linnaosa, Veskiposti tn 2-1002, 10138]
Email: [support@yuyutogames.com]
Website: https://www.ticarium.com
(hereinafter referred to as the “Seller”)
and
Buyer:
Any natural or legal person purchasing digital products via the Website (hereinafter referred to as the “Buyer”).
2. PURPOSE
This Agreement governs the sale and delivery of digital products, in-game assets, virtual currencies, licenses, subscriptions, and other digital content offered through the Ticarium platform (“Digital Products”).
By completing payment, the Buyer agrees to be bound by this Agreement.
3. NATURE OF PRODUCTS
3.1. All products sold on the Website are digital goods delivered electronically.
3.2. No physical shipment is made.
3.3. Products may include but are not limited to:
– In-game virtual currency
– Virtual items and assets
– Premium features
– Subscription access
– Digital licenses
3.4. Digital Products represent a limited, non-transferable, non-exclusive license, not ownership of intellectual property.
4. CONTRACT FORMATION
4.1. The Agreement is concluded when the Buyer completes payment and receives confirmation.
4.2. The Buyer confirms that they have read and accepted:
– This Distance Sales Agreement
– Terms of Service
– Privacy Policy
5. DELIVERY
5.1. Delivery occurs electronically via account activation, in-game crediting, or digital access.
5.2. Delivery is typically instant after payment confirmation.
5.3. Temporary delays due to technical or third-party payment systems may occur.
6. PRICE & PAYMENT
6.1. Prices are displayed in the applicable currency.
6.2. VAT may be applied according to:
– EU VAT OSS rules
– Turkish VAT regulations (if applicable)
– Other jurisdictional tax laws
6.3. The Buyer is responsible for any local taxes, bank fees, or currency conversion costs.
7. RIGHT OF WITHDRAWAL (CANCELLATION POLICY)
7.1 EU Consumers
In accordance with Directive 2011/83/EU (Article 16(m)), the Buyer expressly:
– Consents to immediate digital delivery, and
– Acknowledges that the right of withdrawal is lost once performance begins.
Therefore, once the Digital Product is delivered, the Buyer cannot withdraw.
7.2 Turkey
Under Turkish Consumer Law (Law No. 6502 & Distance Contracts Regulation), digital content delivered instantly and intangible goods are excluded from the right of withdrawal once performance begins with consumer approval.
7.3 Global Customers
Due to the instant and irreversible nature of digital delivery, all sales are final unless required otherwise by mandatory local law.
8. TICARIUM-SPECIFIC PROVISIONS
8.1 Virtual Economy Disclaimer
All in-game currencies, items, or assets:
– Have no real-world monetary value
– Are not transferable outside the platform
– Do not constitute property rights
8.2 No Investment Instrument
Ticarium virtual assets are not securities, financial instruments, or investment products.
8.3 Account Responsibility
The Buyer is fully responsible for:
– Maintaining account confidentiality
– All activities under their account
The Seller is not liable for unauthorized access due to user negligence.
8.4 Suspension & Termination
The Seller may suspend or permanently terminate accounts in cases of:
– Fraud
– Exploits or cheating
– Abuse of payment systems
– Violation of platform rules
In such cases, no refund obligation arises.
8.5 Virtual Currency Refund Policy
Unused virtual currency or in-game assets are non-refundable unless required by mandatory law.
9. INTELLECTUAL PROPERTY
All intellectual property rights related to Ticarium, including software, design, branding, code, and in-game content, remain the exclusive property of the Seller.
The Buyer may not:
– Copy
– Reverse engineer
– Resell
– Distribute
– Commercially exploit
any part of the platform.
10. LIMITATION OF LIABILITY
10.1. The platform is provided “as is”.
10.2. The Seller does not guarantee uninterrupted or error-free service.
10.3. The Seller is not liable for indirect, incidental, or consequential damages unless mandatory law requires otherwise.
11. FORCE MAJEURE
The Seller is not liable for failure or delay caused by events beyond reasonable control, including but not limited to:
– Cyber attacks
– Infrastructure failures
– Regulatory changes
– Natural disasters
12. DATA PROTECTION
Personal data is processed in accordance with:
– GDPR (EU Regulation 2016/679)
– Estonian data protection laws
– Applicable international privacy regulations
Details are provided in the Privacy Policy.
13. GOVERNING LAW & DISPUTE RESOLUTION
13.1. This Agreement is governed by the laws of the Republic of Estonia.
13.2. Disputes shall be resolved before Estonian courts unless mandatory consumer protection laws provide otherwise.
13.3. EU consumers may access the EU Online Dispute Resolution platform (ODR).
14. SEVERABILITY
If any provision of this Agreement is found invalid, the remaining provisions remain in effect.
15. EFFECTIVE DATE
This Agreement enters into force upon electronic acceptance and remains valid as long as the Buyer uses the platform.
By completing the purchase, the Buyer confirms that they have read, understood, and accepted this Agreement.